Guaranteed transparency with our stakeholders.
We are convinced that our transparency contributes to the longevity of our relationships and business.
Through our governance we managed to reduce risks and be more competitive, delivering more comfort and safety to our customers, suppliers and employees.
Committees
Board of Directors
Evaluates results and defines strategies
​
Quality Committee
Development and service improvement strategy
​
Conduct Commission
Responsible for receiving complaints and conducting the code of ethics
Reporting Channel
Anyone who encounters any ethical deviation involving DWUL can access our reporting channel anonymously or submit the occurrence for analysis, independent of our Conduct Committee.
To ensure confidentiality and transparency:
​
Email:denuncia@dwul.com.br
​
Access our reporting channel by clicking here here or
​
Send a letter addressed to DWUL Energy Conduct Committee at Rua das Orquídeas, 737 / 509 - Indaiatuba - São Paulo. CEP: 13345-040
​
Code of Ethics
We guide customers, employees and suppliers about the values to establish our relationship.
​
Request our code of ethics via email:esg@dwul.com.br
Ombudsman
If you have any complaints about our services, please contact our ombudsman via email: ombudsman@dwul.com.br
LGPD
We protect the data of customers, suppliers and employees, who undergo annually renewed training.
​
Request our LGPD policy via email:esg@dwul.com.br